Never Work Half Heartedly

When I started in my new position I had had great hopes for getting back into blogging more regularly.

Rather predictably, I have not been blogging more regularly. I have managed to do a few other things, but blogging has not been one of them. That said, there have been a couple of blog-worthy things to come up.

New Job, New City, New Department

All the new things! It’s a really exciting time at the Albright-Knox, and I am having a blast getting to know the collection, the institution, new colleagues, and a new city. My first week here one of my favorite contemporary artists came to give a talk, which was fantastic.

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And so far, since coming to the A-K, we’ve had several exhibitions open and close,

hosted Art Alive, a giant event in which dozens of groups create tableau vivant of works of art,

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Art Alive entry recreating Amanda Browder’s Rapunzel

and danced the night away at the annual summer fundraiser.

I’ve been getting to know the docents and have been heading out to the galleries to practice:

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And I’ve been able to put all my media development skillz straight to work, interviewing artists that have come to the A-K for exhibitions, projects, and talks.

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From an interview with Amanda Browder

We’re building a new team in the education department (complete with new job openings), and building out new programs and working on our plans for building new audiences (including trying some completely new programs).

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While it has been a pretty packed few months for me personally, it is also a hugely exciting time for the institution itself: the selection of an architect to design the A-K of the (near) future was announced.

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Shohei Shigematsu of OMA at the A-K

AAM and Interpretive Planners

In the meantime, I had the great pleasure of working again with two amazing women– Julia Forbes from the High Museum of Art and Emily Fry from Peabody Essex Museum– on annual the Interpretive Planners’ pre-conference. It’s such a fantastic group of people, and always an inspiration to see everyone.

I also got to be on a panel at AAM with fantastic folks from Detroit Institute of Art (the incomparable Swarupa Anila and Alison Jean) and the Art Gallery of Ontario (the awesome Keri Ryan).

Sadly, I was only able to stay for one day of the conference, but I did get to see some interesting talks and got to see the amazing Sara Devine collect awards for the Brooklyn Museum’s Ask app (go Sara!). I did also get the chance to run through the Renwick exhibition of so much (justifiable) instagram fame. AND I managed to get folks out for karaoke in Chinablock– including my much-missed former crew from VMFA.

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YEAH

#MCN2016– New Orleans here we come!

Meanwhile, I’ve been having a ball working on the upcoming MCN conference. I get to work with amazing co-chairs, Suse Cairns and Trish Oxford, along with all of the fantastic folks on the program committee and so many others who put so much into making the conference a reality.

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Conference schedule planning: ALL THE POST IT NOTES

We’re really excited about the program and the really incredible submissions that came in (a record number!). I’m also very excited about everything going on with the SIGs this year, and (of course) with the Educational and Interpretive Media SIG (which means I get to spend even more time with Emily Fry!). Can’t wait for New Orleans!

Lots more in the mix, and more things on the horizon. Now, I really am planning on getting some more blogging done.

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Sage advice from the Cornell Art and Architecture school on a recent trip to my alma mater

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Transitions

For almost four years I’ve had the joy of working at an amazing institution, with a fantastic collection, and with an outstanding staff. I’ve been a part of incredible projects,

I’ve been inspired by colleagues, volunteers, and visitors,

and been able to spend hour after hour with some of the most beautiful objects in the world.

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Even more than that, I have had the joy and the gift of being a part of the most incredible, total rock star team in the Interpretation department: Kevin KellyBethany Corriveau Gotschall, Lori Wienke, and Stephanie Foster.

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I’ve learned so much during my time in Cleveland, and am grateful that I’ll be taking all of those experiences with me as I move to my new role as Director of Education and Community Engagement at the Albright-Knox Art Gallery. I’m incredibly excited about joining the Albright-Knox and getting to know Buffalo, and am looking forward to new adventures! (And also glad that Cleveland is still just down the road– I’ll be visiting!)

The Jar of Awesomeness, Amplified

Been a little slow on the blogging side lately. My excuse is pretty lame, too– museum life has been crazypants busy the last few months and blogging was backburnered. Writing more was one of my new year’s resolutions, but, well, it’s the end of the month, sooooo….

In addition to end of year/beginning of year usual madness, we have some big, busy projects in process, all of which I’m super excited about, but also wishing that perhaps they hadn’t all ended up scheduled at exactly the same time. (Says everyone, always)

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One new development that I am really excited about is that I am co-chairing the Program Committee for MCN2016. First of all, this co-chair gig means I get to work with two amazing women: Suse Cairns and Trish Oxford. Not only that, I get to give back to the MCN community, which has been my go-to museum world touchstone, support, and inspiration since the first time I attended in 2011. And, and, AND, because I’ve never been one for half measures, I’m also co-chairing the new MCN SIG on the block— the Educational and Interpretive Media SIG (Special Interest Group), with yet another amazing woman, Emily Fry. Stay tuned for more to come on that front, and get ready to get inspired in New Orleans in November!

After coming back from some holiday time away things got pretty hectic pretty quickly. But right in the midst of it I received a wonderful moment of inspiration that made me feel both proud and grateful. Early last year I posted about the Jar of Awesomeness. At the end of 2015 we did open the jar and read out the notes that were in there, and it was something I really enjoyed.

In August I got to go to Museum Camp, which was fantastic. The whole group worked on a large project together– the creation of a Space Deck, a deck of cards designed to help the user or player create space for themselves and others. A couple of weeks ago my very own deck arrived in the mail.

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Hooray! It’s kind of amazing how incredibly satisfying it is to have this tangible evidence of one’s efforts, and it has been acting as something of a talisman, standing on my desk and reminding me of the lessons from camp.

On an even more personal note, in opening the box I was honored to see a couple of the ideas that I’d contributed made it into the final deck. One of which was the Jar of Awesomeness.

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Even better, I saw a notification from the Museum Camp facebook group that one of my fellow campers posted a picture of the Space Deck in use. When I went to look at the picture I found a colorfully decorated jar marked with the title Jar of Awesomeness.

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Spotted in the wild! Kind of can’t beat that.

Announcing the Visitors of Color Tumblr

Check out this post on The Incluseum about Porchia Moore’s and nikhil trivedi’s new project: The Visitors of Color tumblr. Share! Contribute! Follow!

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We’re excited to announce the launch of our collaborators Porchia Moore’s and nikhil trivedi’s timely new project: Visitors of Color. Underlying our field’s discussions on “diversity and inclusion” is a desire to serve more members of our local communities, especially those who have been historically (and are still currently) underrepresented among our visitors. These conversations are often devoid of the voices of the very visitors we wish to serve. Visitors of Color centers these voices. Here, Porchia and nikhil present their project. We hope that you’ll consider submitting your voice and/or follow along as the project grows!

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tumblr_nxgbhdJ3tK1ul9954o1_r1_1280Visitors of Color is a Tumblr that documents perspectives and experiences of marginalized people. We named the Tumblr, Visitors of Color to centralize and draw attention to the concern that we have regarding the low rates of participation in our museums particularly by visitors of color, but certainly by people of many…

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MCN2015– Content and its discontents

#MCN2015 Part one

This year at #MCN2015 I was part of a session that looked at some of the words we use in the field—words that appear over and over, but that seem to have lost (or perhaps never really had) a clear meaning. It was such a pleasure, both because I got to do this session with fantastic people whose work I admire—Jeffrey Inscho and Ed Rodley—but also because it was a really lively, interactive session and I love nothing so much as a room full of excited museum folk having at something.

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People came!

There are always sticky words in any field, but the three that really stood out when we were first talking about proposing a session were content, digital, and engagement. We gave an introduction to the issues around the semantics and slippery usages of these words in particular (and buzzwords in general), and then split into breakout groups focusing on one of the three words.

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Jeff took on “content,” Ed took “digital” (a topic about which he had given a rousing Ignite talk the night before), and I took “engagement.” Each group switched through the three words so we could try to capture input from everyone who came to the session.

With each group I asked if people had either ideas for alternative words that could be used instead of engagement, and also asked if everyone had ideas of how to contribute to a common definition for engagement (particularly if we couldn’t find a better word to replace engagement). The convergences and divergences in the lists, rounding up three groups’ worth of contributions, are fascinating.

Alternative words seemed to be a bit more of a challenge, and for many participants they said they thought their word could be either an alternative or part of the definition of engagement—and there is a lot of overlap between the two categories. The full lists are at the bottom of the post. (For both lists I’ve kept in duplicates, indicating that more than one group came up with the same word. Words that appear on both lists are bolded).

There were some themes in the conversations that happened with each group. Connecting, immersion, action/interaction, and sharing were among the ideas that cropped up repeatedly. With one group there was an interesting point that was raised by someone whose work focuses on social media—that for her engagement was clicks, follows, views. For others in the groups, particularly those in education and interpretation, attendance was the a starting point—perhaps not really counted as engagement, which seemed to require a deeper connection than bodies in the door. Several people raised the connection between engagement and measurement or evaluation. For me, one of the most thought-provoking comments (which came up in two of the groups) was when one person said that engagement for us was seeing visitors doing what we want them to do. It was a great moment in my own processing of what the term means, how we use it, and why it is good practice to interrogate why we choose the words we choose and what we actually mean by them.

For me this was something of a continuation of some of the ideas that bubbled up in a panel I was part of at #MCN2014 in Dallas. The idea behind both discussions is really one of mindfulness. (Including reminding myself to be mindful in using slippery terms). There is no perfect word. One of the participants noted that “learning” was the word that was used all over in the place of engagement in the past, but that learning fell out of fashion and engagement fell into fashion. For me, rather than finding a perfect word, I’m trying to focus on being mindful about the words I use, and to define what I mean when I say engagement, or content, or digital. I’d love to hear what you think.

Alternative words

Attendance

Attention

Care

Changed

Collaboration

Connection with People

Conversation!

Discovery

Digital

Education

Emotional Connection

Empathize

Entertain

Exploration

Financial Support

Immersed/Immersion

Impact

Inspire

Interface

Interactivity

Investment

Involvement

Involvement

Marketing

Measurable

Membership

Participation

Participation

Participation

Reflection

Sharing

Totally Absorbing

 

Definition of Engagement

Absorbing

Action

Action

Activating the Mind

Amplified

Attendance

Attracting attention

Being Present

Being (Present)

Care

Choice

Clicks

Collaborative

Committed

Connected

Connection

Connection with people

Connecting to prior knowledge

Contributing to

Conversation

Creation

Crying

Deeper Understanding

Degree of the depth of content

Democratization

Did they do what we want?

Doing

Duration

Education

Engrossing

Feel

Financial Support

Financial Support

Flow

Focus

Follows

Fun

Guessing

Holding attention

Imaginative

Immersed

Immersive

Interacting With

Interaction

Interactivity

Interest inspiring

Interface

Interior engagement vs. exterior

Interpretation

Laughing

Learning

Listening

Making

Measurement

Nounification

Part of how we define success

Participate

Participation

Personal

Perspective shift

Relevance

Remembering

Responding to

Results

Reward

Safety

Saying

Sharing

Sharing

Sharing

Semantics matter

Signs of engagement

Social practice

Thinking

Time investment

To be absorbed in

Use

Views

Visitor vs. museum perspective

What we want the visitor to do

If you aren’t already following Ed Rodley’s blog, Thinking About Museums, you should go check out his recap of how we talk about “digital” here.

 

Ever wondered what would happen if you locked 100 museum nerds in a museum for three days?

At the start of August I got to go to camp. I do a lot of camping, but this was the first time I’d been to camp since 1984.There were fewer lanyards, friendship bracelets, and god’s eyes crafted than the last time I went to camp, but it was still chock full of fun stuff. Listen, y’all– I got to go to Museum Camp

While there were most definitely fun and games (literally and figuratively),

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there was also a lot of thinking about serious topics (sometimes in ways that were a lot more fun than thinking about serious topics usually turns out).

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The theme for camp was spacemaking:

“You can make space by empowering others. You can make space by inviting non-traditional partners into your work. You can make space by giving yourself permission or time or a paintbrush. Making space gives us a safe place to feel the fear and courage necessary for us to grow as individuals and organizations.”

For three days about 100 people- museum professionals, community members, activists, students, staff, and interns all but took over the Santa Cruz Museum of Art and History. (Elise Granata has a great post about the the process of co-creating the museum as a safe space for the camp here).

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Each day was broken into a wide variety of tasks, discussions, and experiences. We spent much of the three days working in teams,

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Team Ritual #7– Simon, me, and Vania

with work sessions interspersed between pecha kucha style spark talks and launchpad workshops.

I *loved* the workshops, particularly the first one I got to take part in: “An Introduction to Science Fiction Prototyping” led by Gregory Stock. It was a great way to put into action the idea of making space– for creativity, for learning, for fun, for yourself. Actively thinking about ways to create that space for ourselves in the work we do was a built into many of the sessions and team tasks throughout the weekend, and was a good, steady reminder to think about the thing we often put on the backburner: ourselves.

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For many of us, this eventually manifests itself in the form of burnout, and thinking about ways to unplug the burnout cycle was a truly fruitful process. If burnout is something you or someone in your life is grappling with, camper (and all around awesome person) Sara Devine talks about her working-through-burnout lessons from the weekend here. (You should go watch it).

I really appreciated the back and forth between the working sessions and the spark talks, which felt like touchstones, reminding me of the big picture reasons that had brought me to Museum Camp to begin with. There were some amazing, inspiring stories in these talks, and some incredible bravery from the speakers, from the courage to tell a secret to the courage to see an opportunity in a vacant lot and act on it. There were two that really struck a chord that resonated with me all through the weekend, and have been continuing to ring ever since. One was Beck Tench‘s talk about swimming with sharks, and how we often find that the shark we are swimming with is ourselves.

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Slide from Beck Tench’s spark talk

The other was Porchia Moore‘s talk about making space for everyone. She cited the recently released Mellon Foundation report on diversity in American art museums. Or rather, on the lack of diversity in many departments in American museums.

PieChart Mellon report

It is space that must be made– in our programming, in our interactions, in our partnering, in our hiring, in our recruiting– and it is on all of us in the field to make that space happen. I saw her give a great Ignite talk at MCN last year that will be the most thought-provoking six minutes of your day:

From these two talks I felt like I walked away with as many questions as I did answers. (And perhaps that’s as it should be. I mean, who has all the answers?) Here are some of the ones that I wrote down at some point over the course of camp:

  • For whom are we, as museums, as institutions, making space? For whom, as staff members, colleagues, coworkers, and managers, are we making space?
  • How can we help and support visitors to make space for themselves in our institutions?
  • How can we create situations or spaces in which visitors can empower themselves?
  • How can we support each other (colleagues, coworkers, supervisors, reports, volunteers, visitors) in their space making?

Big questions. Important questions. I’ve got a few ideas. I’d love to hear yours.

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The setting for this adventure was okay….

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if you’re into that natural beauty stuff….

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TOASTED FLUFF TOPPING. Just sayin'.

TOASTED FLUFF TOPPING. Just sayin’.

Also: tacos. And ice cream. And the very best bus station noodles ever consumed. And lots and lots of laughing with awesome people.

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A huge thank you to all of the amazing people who made this such a thought provoking, affecting experience. Nina Simon and Beck Tench for creating the space for this experience; all of the staff, interns, and volunteers at the MAH for being super awesome and welcoming; the fantastic co-creators of Team Ritual; and all of my fellow campers for being such a great group of people to spend three intense days with.

Museum Reconnaissance, Continued (with special appearance by the Cheesebarn).

Last week the team headed south to the Columbus Museum of Art to check out their Center for Creativity and to chat with the awesome Merilee Mostov. Such a great trip! Such great discussions!

At the moment the museum only has a couple of galleries open as they are in the midst of an expansion and renovation project. It’s set to reopen later in the year, and they’ll have a snazzy new wing when they do. In the meantime, the Creativity Center continues to be open so we headed to Columbus to check it out.
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The main spaces are hubs of ideas jam-packed with opportunities for creating, thinking, solving, and playing.

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Each of these points was directly connected to works of art that were hung nearby, such as the station that is set up to allow visitors to create their own images using their phones along the lines of photographs by a Russian photographer from the collection displayed on the wall next to it.

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The center also includes a space called The Wonder Room that incorporates works created by local artists specifically for the space.

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There are opportunities for visitors’ imaginations to run wild.

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And the team jumped right in (we will always take an opportunity to play, apparently).

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The Imagine the Possibilities installation was really exciting– visitors had created so many different things, all using only one material in only one color. Some of the objects were just amazing, and it was fantastic to see they way that participants built off of one another’s creations.

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I was also really impressed with the inclusion of feedback stations throughout both the Center and the museum as a whole. They are taking the responses that they receive at the feedback stations and categorizing and analyzing what they hear from visitors. They get a lot of feedback, which means a lot of data– so much to work with!

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Denver Museum of Art, African Gallery

I think one of the themes in our museum reconnaissance missions this year has been creativity as a medium of engagement. It’s run, like a thread, throughout the conversations we’ve had with our colleagues and counterparts, and some of the installation at Columbus made me think a lot about what the Denver Museum of Art is doing, as well as some of the things happening at the Art Gallery of Ontario. One important piece that both the Center for Creativity and DAM have in common is real estate (always a commodity in short supply). As we’ve been visiting museums that have incorporated this into their floorplans, we’ve been thinking a lot about what positive experiences we can take away from the installations that can be done without (permanent) space. Are there spaces available for shorter periods of time? What can we do that would last a week? A day? A couple of hours? As we’re winding up our (fiscal) year this month, these are all questions that we’re going to be focusing on in the year to come.

Interpretation team goes to Columbus!

Interpretation team goes to Columbus!

Also, icing on the cake that was a great day out was that on the way back to Cleveland we stopped in at Grandpa’s Cheesebarn. We tasted cheese. We tried out jams. We met Grandpa. It was all the awesomeness you would imagine Grandpa’s Cheesebarn to be.

Grandpa's Cheesebarn!

Grandpa’s Cheesebarn!